In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

Virtual international exchange programming increased in prominence on U.S. college campuses during the COVID-19 pandemic. Given their potential as high-impact educational practices, these programs hold great potential to improve student learning in areas like global perspective-taking and self-efficacy. However, this evaluation found that…

Strategic planning is the process in which organizations develop goals and objectives that drive actions for the purpose of fulfilling their institutional mission. This paper addresses how strategic planning can be utilized at community colleges. A review of relevant literature is also included. A qualitative case study research methodology was…

This qualitative case study used the Technology Acceptance Model as a framework to guide this study of the social media practices of thirteen Community Colleges within the Central Region of California. The problem addressed by this study was that the California Community Colleges are not meeting the goals of Chancellor's Vision for Success to be…

In this book, Carrie B. Kisker illustrates how community colleges can utilize design thinking to identify and evaluate entrepreneurial opportunities, and experiment with the internal changes necessary to optimize outcomes for stakeholders. Kisker outlines a process whereby college leaders can empower faculty and staff to think creatively about how…

This study was an exploration of the connections between knowledge-sharing, organizational culture, and meeting organizational objectives with the purpose of exploring potential barriers that impede a knowledge-sharing culture and hinder the accomplishment of the mission, vision, and goals. The problem addressed was the lack of a knowledge-sharing…

W.S. 21-18-202 (h)(iii) mandates that the Wyoming Community College Commission (WCCC) develop performance benchmarks, outcome measures and other performance indicators which serve as the basis for annual reporting to the Wyoming Legislature and the Governor. The annual reporting must include, but is not limited to, the following measures: (1)…

The Institutional Effectiveness Partnership Initiative (IEPI) launched in 2014 as a collaborative effort to help districts promote student success and improve their fiscal and operational effectiveness. The initiative focuses on four major aspects of institutional effectiveness: 1) student performance and outcomes; 2) accreditation status; 3)…

Colleges implement success courses to improve student outcomes. Since expanding its curriculum to include nine success courses, Illinois Eastern Community Colleges (IECC)--a multi-college community college district in rural, southeastern Illinois--has not determined the efficacy of these courses on student success. The purpose of this study was to…

Pursuant to California Education Code 88922 and Assembly Bill 231, the California Community Colleges Chancellor's Office and the Board of Governors for California Community Colleges are pleased to release the Guided Pathways Grant Report for Fiscal Years 2021-2023. This report includes a summary of the California community colleges' progress in…

The number of federally designated Hispanic serving institutions (HSIs) has almost doubled over the last 10 years. This shift has led researchers and policy makers alike to increasingly scrutinize what it means to be Hispanic serving, and not just Hispanic enrolling. In this study, we present perspectives from five Hispanic community college…

This research aimed to determine if community college students who complete an associate degree before transferring are likelier to complete a baccalaureate degree than those who transfer before completing an associate degree. Additionally, this study examined if the type of institution, public vs. private, that a student transfers to impacts…

Academic advising has been described as the second-most important function in the community college (behind only instruction) toward helping students achieve their goals. Using interview data from 78 students and 33 advisors at one of the nation's largest and most racially diverse community college systems, our qualitative case study examined how…

Objectives: Responding to Tinto's call for studies of retention that center on "the students' view of their experience" (p. 11), this research project reports findings from telephone interviews of 131 students who stopped out at our home institution, a large open admissions community college in the northeast. Our objective was to find…

One major challenge that institutions face when launching transformation efforts is that they operate in "silos," meaning that they have separate departments--for example, student services, financial aid, and advising--that operate independently with little communication or coordination. Many successful transformation efforts include a…