Measurement systems give colleges a structure for collecting, sharing, and acting on data. The guidebook and tools presented here help faculty, staff, college leadership, and policymakers understand and use measurement systems--and specifically use data to improve completion rates, close institutional performance gaps, and facilitate economic…

Having access to accurate and reliable data is essential in decision-making. A wealth of data is spread across the University of Delaware (UD). These data include, but are not limited to, financial information, budget information, student enrollment, credit hours taught, and numerous metrics about faculty, staff, and sponsored programs. These data…

The purpose of this article is to discuss the innovation and development of university education management informationization construction in the context of big data. Through a comprehensive comparison of innovative and traditional university education management information systems, it reveals the advantages of the innovative model in terms of…

Although familiar in business, the chief data officer position is a relatively new addition to the higher education landscape. As the role is introduced in colleges and universities, it is important to consider the additional challenges that exist within institutions and the higher education sector. Using a qualitative phenomenological approach,…

Performance data in higher education has gone through a major development in the last few decades. Simple input measures have given way to increasingly nuanced and dynamic output measures and performance indicators have become an integral part of management at the organisational and system level. The evolution of higher education performance…

This dissertation intends to inform self-assessment and data collection practices within Rutgers University and act upon the encouragement of university leadership to advance the potential of the public service mission. These goals are accomplished by exploring relevant questions to inform the practices of institutional research (IR) and…

As the competition for student enrollment has increased over the past several years, the pressure on the enrollment manager has increased proportionally. Managing enrollment expectations for institutional stakeholders requires effective communication, leadership, and the sharing of data with effective context. This article provides guidance on how…

This article describes the step-by-step process of how data science, marketing and communications, and higher education improved access and success for students. Over the last three years, strategic planning efforts helped develop a data-informed culture on campus. The work described within the playbook required time, energy, and a lot of…

This investigation explored the concept and practice of organizational commitment to hazing prevention in higher education. Using Bolman and Deal's four frames we analyzed qualitative data from written materials and interviews with 16 campus professionals at eight U.S. universities. Findings revealed structural, human resource, political, and…

Each year hundreds of institutions will administer national surveys to measure the engagement of their students. However, stakeholders on college campuses, such as educators (faculty, instructors, student affairs educators, and disability services administrators) and institutional research staff who work with this information are often unaware of…

Although faculty are an important part of collecting, analyzing, and using student learning data for improvement, significant barriers often prevent faculty from being involved in assessment work outside the classroom. One potential obstacle to faculty involvement in assessment is the misalignment between the work and faculty rewards structures.…

Institutional researchers (IRs) at higher education institutions fulfill a crucial role in identifying, processing, and disseminating data to administrators. Identifying effective ways for leaders to make sense of data is essential to advancing the most critical institutional issues, including achieving equitable student outcomes. However, leaders…

This playbook provides ways in which Higher Education Agencies (sometimes referred as the State Higher Education Executive Officers) and teams can blur the lines between high school, postsecondary education, and the workforce. Higher Education Agencies (HEAs) play a significant role to Raise the Bar for student success by developing an…

The appointment of the University of Waikato's first Assistant Vice-Chancellor Pacific in February 2019 was an important milestone, not only recognising years of work and dedication by numerous Pacific and Maori staff, but triggering a new strategic direction for 'Pacific at Waikato'. This paper explains that journey, one that is underpinned by…

This research examined the perceived data literacy skills of middle and senior-level administrators in a community college system in relation to leadership competencies. This study sought to determine if the independent variable, administrator type (manager, executive, or chief operating officer), relates to the perceived data literacy skills…