This article describes Tennessee Extension's creation and implementation of a competency assessment and development program for new Extension agents. The program is based on results of a Delphi study that identified critical soft skill competencies new Extension agents need to be successful in building partnerships and delivering Extension…

Return on investment (ROI) is a commonly used metric for organizations concerned with demonstrating the value of their investments; it can be used to determine whether funds spent providing professional development programs for Extension professionals are good investments. This article presents a method for calculating ROI for an onboarding…