In this article, we present the benefits of blending the methodological characteristics of the focused ethnographic method (FEM) and case study research (CSR) for a study on auxiliary work processes in a hospital in Barcelona, Spain. We argue that incorporating CSR logic and principles in the FEM produces a better form of inquiry, as this…

We propose a mixed methods approach to digital ethnographic research. Treating online conversational environments as communities that ethnographers engage with as in traditional fieldwork, we represent those conversations and the codes made by researchers thereon in network form. We call these networks "semantic social networks" (SSNs),…

Informant accuracy is a pervasive issue in the social sciences and persists through the ongoing use of self-report measures of behaviors that are subject to recall errors. The current study reports findings from methods we used to measure substance use among adolescents in South India. We used a repeated-measures, mixed-methods design that began…

We estimate the difference in the chance of giving a socially undesirable response, one that violates social norms, by administration mode (online or in person) for a self-administered questionnaire (SAQ). We do this by evaluating open-ended responses to a photographic stimulus designed to generate undesirable responses. We test five variables:…

Recent research has shown mixed-mode surveys are advantageous for organizations to use in collecting data. Previous research explored web/mail mode effects for four-contact waves. This study explores the effect of web/mail mixed-mode systems over a series of contacts on the customer satisfaction data from the Florida Cooperative Extension Service…