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Kelly, Stephanie; Gaytan, Jorge; Morgan, Shona; Cundall, Michael K., Jr.; Foresman, Galen – Business and Professional Communication Quarterly, 2023
This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into…
Descriptors: Bias, Business Communication, Electronic Mail, Writing Evaluation
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Luijkx, Antoinette; Gerritsen, Marinel; van Mulken, Margot – Business and Professional Communication Quarterly, 2020
Two studies investigated the effects of errors in German business letters written by Dutch students. Gaining insight into these effects is important since Germany and the Netherlands are one of the largest economically interdependent partnerships. One hundred and fifty-six German professionals rated letters with errors and letters without errors…
Descriptors: Intercultural Communication, Business Communication, Letters (Correspondence), Error Patterns
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Williams, Julie Ann Stuart; Schutts, Joshua; Gallamore, Kristine; Amaral, Nicholas – Business and Professional Communication Quarterly, 2019
This article examines a manageable approach that provides students with significant opportunities to write and improve their writing over time in an introductory quantitative business course. The study examines six elements of written communication skills, as evidenced by assessment data from memorandum assignments administered following…
Descriptors: Business Communication, Writing Skills, Communication Skills, Business Skills
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Boettger, Ryan K.; Emory Moore, Lindsay – Business and Professional Communication Quarterly, 2018
We investigated the perception and recognition of errors in a population of practitioners and academics in professional and technical communication. Specifically, we measured 303 participants' botheration levels of 24 usage errors and then correlated those results against their ability to recognize the errors. Results indicated that practitioners…
Descriptors: College Faculty, Error Patterns, Business Communication, Language Usage