This teaching brief presents a new experiential exercise for teaching statistical process control (SPC) within a quality management course. This novel approach involves a semester-long personal quality control project, where students apply SPC methodology to their daily habits, using data collected from their smart devices. Surveys conducted at…

The OECD's Survey on Social and Emotional Skills (SSES) 2023 represents the largest global initiative to gather comparable data on the development of social and emotional skills among 10- and 15-year-old students. In the 2023 cycle of SSES, 16 sites implemented an assessment of students' social and emotional skills and collected contextual…

The current qualitative and quantitative study methods intend to investigate the quality of electronic examinations and the obstacles of changing the examinations' process from the participants' experiences and perspectives. The study generates feedback to enhance the adoption and improvement of the e. examination process. Due to the COVID-19…

This paper proposed a valid and reliable perceived quality assessment framework of administrative services in Higher Education Institutions (HEI) in the Brazilian context. The method was in two main stages: (i) map a set of quality attributes and dimensions for administrative services in HEI, (ii) build and test the perceived quality assessment…

The Indonesian 2013 curriculum requires the learning process to provide opportunities for the students to develop their higher order thinking skills. Many studies believe that the use of manipulatives are effective to foster it. However, we found that the manipulatives only available for the classroom use, while the students need to also exercise…

One of the challenges in scoring constructed-response (CR) items and tasks is ensuring that rater drift does not occur during or across scoring windows. Rater drift reflects changes in how raters interpret and use established scoring criteria to assign essay scores. Calibration is a process used to help control rater drift and, as such, serves as…

This paper reports on a qualitative study on markers' perceptions of onscreen marking (OSM) in association with key influential factors of marking reliability. The study has made adaptations to an existing framework proposed by Black, Suto, and Bramley in 2011 for exploring issues related to influential factors of marking reliability in OSM…