As the COVID-19 pandemic threatens American lives and disrupts daily routines, we continue to see front-line public servants step forward to battle the virus with persistence. Given the increasingly polarized COVID environment, the natural inclination is to ask: what is motivating these public servants to persevere in their work despite the…

Aspects of public service often involve tasks sometimes considered taboo, including working with grit, grime, blood, guts, grease, and stigmatized populations. Yet scholarship in our field directly incorporating dirty work remains limited yet growing. Importantly, if MPA students are not trained in how to work with and manage public sector…

Museum education is a dynamic and evolving field, requiring a commitment to continuous professional growth and the integration of best practices as they develop. As the field has shifted towards creating participant-centered experiences that encourage active learning and dialogue, museum educators have been seeking new ways to enhance their…

Emotion is the "how" of NASPAA competencies related to leading and managing in a culturally-conscious manner. In this article, we describe the role of emotion in public service and we detail the mechanism by which emotion fosters a collective mind-set for effective public service leadership and cultural literacy. We indicate specifically…

Service-contingent student loan forgiveness and loan repayment programs enable borrowers to have all or part of their student loan debt forgiven or repaid in exchange for work or service in specific fields or professions. In both loan forgiveness and loan repayment programs, borrowers typically qualify for benefits by working or serving in certain…

Teaching about systemic racism and the myth of white supremacy to the next cadre of public administrators is critical as it supports students' abilities to challenge dominant paradigms and center counternarratives; both serve a purpose in advancing toward a more just and equitable society. This paper offers insight into the development and…

Many professionals are confronted in their practice with clients who show post-traumatic symptoms (PTS). "Trauma-informed practice" helps professionals recognize, understand, and appropriately respond to the effects of trauma. This work presents the "Trauma-Informed Practice for Workers in Public Service Settings" -- TIPS…

Teaching cultural competency is a two-way street. Instruction is more comprehensive when it raises awareness of cultural context. And students see relevancy when they learn how theories and principles relate to the context they know. Cultural context is especially obvious in nations colonized by cultures different from theirs. India provides a…

Servant Research is a new term to describe a framework for research that is grounded in social responsibility and humanistic principles and is designed to specifically and intentionally improve the lives of people and communities. Servant Research can be used to describe research that exists across many different research methodologies, settings,…

Developing the next generation of leaders in government is seen as a strategic challenge of national importance in the United Arab Emirates (UAE). This article examines the wicked nature of the UAE's leadership development challenge, identifying patterns of complexity, uncertainty, and divergence in the strategic intentions underlying current…

The UK's neoliberal polity is undermining the very public institutions it requires to resolve its most pressing collective predicaments, in education especially, with its essential role of enabling society to learn the virtues and practices of cooperative enquiry necessary for remaking the common good. The author begins by understanding the nature…

The Internet Resources column is designed to be a clearinghouse for free, online websites or apps; each column focuses on a theme relevant to current issues and trends in academic libraries and features resources selected to make the lives of public services librarians easier. While academic library budget woes may not be quite as drastic as they…

Through practicing curiosity by asking questions in the hopes of seeking answers, public administrators may practice empathy, build knowledge about how the world works, and in doing so, dispel ignorance in public agencies. By valuing curiosity, or dispelling ignorance about how the world works, public administrators may help create bureaucracies…

The number and availability of service-contingent loan forgiveness and loan repayment programs have expanded considerably since the establishment of the first major federal loan forgiveness program under the National Defense Education Act of 1958. This report provides information on federally authorized service-contingent student loan forgiveness…

In the context of public value, it is argued that there is a need to adopt the learning organisation philosophy to manage public service organisations better. For collaborative work with public sector managers or in management education, a fictitious scenario is presented to develop the concept of the learning organisation as paradox. Faced with…