Workplace supervisors support students by coaching and assessing performance during work-integrated learning (WIL). This exploratory mixed-method study explored how workplace supervisors support WIL students. Workplace supervisors from the Massey University MSc (Nutrition and Dietetics) program, New Zealand completed an online survey (n=133), and…

We must reframe deficit-based residency narratives and provide welcoming, inclusive, and productive working environments to make library residencies an enriching experience for our new colleagues. This research reports survey responses asking how residency supervisors and coordinators communicate with stakeholders to ensure residents work in a…

In the twenty-first-century working professionals need to possess strong Interactional Competence to handle professional communication in intercultural contexts (PCIC). However, the relationship among the three PCIC constituents -- culture, workplace and interaction -- is undertheorized in current research. This leaves PCIC practitioners…

Health professionals who come from different cultural backgrounds are required to interact competently and at the most acceptable communication level that meets the demands of the multicultural context in which English is the medium of communication. Lack of proper communication in such contexts can establish a hostile work environment. Thus,…

In May 2025, the National Association of Student Financial Aid Administrators (NASFAA) conducted a national survey of financial aid professionals to understand how the March 2025 reduction in force (RIF) at the U.S. Department of Education (ED) and Office of Federal Student Aid (FSA)--along with related federal directives to dismantle ED--are…

This study stemmed from the need to develop an instrument for assessing the characteristics of an organization in terms of internal consistency of leadership behavior, interaction-influences between colleagues, communication processes, and employee motivation in institutions of post-secondary education. Commonly used surveys for educational…

In July 2025, the National Association of Student Financial Aid Administrators (NASFAA) conducted a second national survey of financial aid administrators to assess how the March 2025 reduction in force (RIF) at the U.S. Department of Education (ED) and Office of Federal Student Aid (FSA)--along with broader efforts to dismantle ED--are continuing…

The United Nations Convention on the Rights of Persons with Disabilities requires state parties to make deliberate laws, policies and administrative measures to safeguard the right to work of persons with disabilities. However, many countries, such as Ghana, run afoul of this requirement. Currently, there are intense campaigns in Ghana aimed at…

This research examines the impact of non-monetary work environment factors on employee discretionary effort within the higher education sector in Australia. There is limited qualitative research that examines the factors that drive and inhibit employee discretionary effort especially in the higher education sector. Semi-structured interviews were…

The negative effects of natural and social issues on individuals have necessitated the discussion of the concept of subjective well-being as a major health concern. Teachers' subjective well-being has a crucial role in the functioning of the education system. This qualitative descriptive study aims to examine the views of refugees' teachers on…

English communication has gained its importance for Thai massage employees who are required to interact and provide massage services to foreign customers due to the popularity of Thai massage among foreigners. This study attempts to explore and analyze the needs and problems of Thai massage employees towards English communication in their…

Background: Physical and psychosocial challenges are common after total laryngectomy. The surgery leads to lifelong changes in communication, airway, swallowing and appearance. As we move towards health models driven by patient-centred care, understanding the differential impacts of surgical procedures on subgroups of patients can help improve our…

As an HRD manager in a college, I am responsible for employee wellness within the organisation. However the culture of the college in which I work is toxic, characterised by bullying, destructive leadership, gossip and victimisation. Such a culture is difficult to change and requires a different approach to the expert-led, training interventions…

Wider parts of society-at-large are not fluent in the language of numbers, and financial literacy in particular is low in many countries (OECD, 2014). This paper shows how research on financial communication with and for practitioners (Cameron, Frazer, Rampton, & Richardson, 1992, p. 22) can foster intra-lingual translation in the financial…

The paper offers insight into pragmatic aspects of English as a lingua franca (ELF) and potential implications for intercultural communication by presenting the results of research into rapport carried among Czech, English and German university students. The three cultural groups were compared in terms of their cultural independence in rapport…