The popularity of short-messaging formats, like text and chat, is on the rise in the workplace with many employees preferring this style over long-form options like email. While many businesses expect employees to communicate using short messages, students may be ill-equipped to effectively use these methods due to a lack of formal training. This…

This practical resource offers a variety of facilitation moves and choices that one should consider when leading a virtual learning community. Do you facilitate a virtual learning community? Would you like to learn strategies and moves that ensure your participants have a valuable and meaningful experience? Protocols have been used in education…

Purpose: The current research aims at investigating the mediating effect of electronic word of mouth (eWOM) on the link between entrepreneurial education and choice of the university among students. The main focus of this paper is that when entrepreneurial education is properly-implemented at universities, it leads to several positive outcomes…

Understanding how authority affects social evaluation of written communication is crucial for understanding how online communication technologies can be effectively deployed. We examined how negotiation words affected perceived ratings of knowledgeableness, professionalism, politeness, and friendliness across three levels of authority (professor,…

This study examined how sequential patterns of social regulation types including self-regulated learning (SRL), co-regulated learning (CoRL), and socially shared regulation of learning (SSRL) emerge and interact during online collaborative learning (OCL), and how these patterns relate to different levels of social loafing. Interaction in…

This study aims to compare the influence of learners' self-regulation and sense of presence on online learning. Due to the increasing influence of online learning, self-regulation has received considerable attention. However, it is also claimed that an increased sense of presence can enhance online learning effects. For comparison, a meta-analysis…

This study explores the influence of student-generated electronic word-of-mouth (eWOM) on university image within the context of an increasingly competitive higher education landscape. Drawing on social identity and congruence theories, we examine how both satisfied and dissatisfied students' positive and negative eWOM influences the higher…

Online distance learning presents unique psychosocial characteristics due to the inherent distance between learners. Social presence --the sense of being with others-- is key to mitigating this distance. However, our understanding of social presence remains limited, despite its potential to reduce social isolation and cultivate a conducive social…

Interpersonal online interactions are key to digital learning pedagogies and student experiences. Researchers use learner log and text data collected by technologies that mediate learner interactions online to provide indicators about interpersonal interactions. However, analytical approaches used to derive these indicators face conceptual,…

This explanatory sequential mixed-methods study aimed to investigate how undergraduate students' everyday texting experiences related to their social connectedness. This research was conducted through a quantitative survey and qualitative interviews. The quantitative phase involved a survey distributed to a sample of undergraduate students,…

This study explores the opening sequences of Mandarin text messages on WeChat, focusing on the role of the phrase "zaima," meaning "are you there?" in English, in digital communication. While conversation openings have been widely studied in face-to-face and telephonic interactions, research on text message openings, especially…

The purpose of this quantitative post measure only experimental study was to determine if, or to what extent, the use of emojis by a chatbot pedagogical agent in a threaded conversation is effective in eliciting social presence, human-like, and engaging perceptions by adult learners living in North America. Social presence theory provided the…

Background: Conversation partner schemes for people with aphasia (PWA) can promote communication and quality of life as well as support skill development for students. Initial evidence indicates online conversation partner formats are acceptable as an alternative to in-person delivery. Aims: To evaluate the experiences of PWA of an online…

To unpack the process of how health information seeking influences health behaviors, we examined the mediating roles of interpersonal discussion and online information sharing in the associations between health information seeking and healthy lifestyle behaviors and the moderating role of health literacy in the associations among health…

This study qualitatively develops further understandings regarding knowledge and identity construction within computer-supported collaborative learning (CSCL) research by applying discourse analysis and the dialogical self theory (DST) to investigate the role of interpersonal and intrapersonal voices in facilitating knowledge construction. We…