Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…

This article examines the state of library research support services (LRSS) provided by the libraries of selected government-funded universities in the National Capital Region (NCR) of India. The data was collected through a structured questionnaire. The findings indicate that university libraries in the NCR offer a variety of LRSS, with a…

Purpose of Research: As academic faculty report being emotionally exhausted and students, ranging from undergraduates to graduates, report a constellation of mental health conditions, both preexisting and those apt to develop during the college and university years, the academic library becomes a source of mental health self-care resources. Mental…

Digital initiatives have become increasingly common in academic libraries, but inconsistent definitions, standards, and expectations limit and, in some cases, negatively impact the effectiveness of practitioners. This article explores the discourse surrounding professional titles and responsibilities in digital initiatives within North American…

At the 2024 ALA conference, the authors presented their exploration of the internet access challenges faced by graduate students at a STEM university in Ghana. This research highlighted how unreliable, expensive, and intermittent internet affects academic life, particularly for students off-campus. Despite the university's solid on-campus…

Librarians and archivists preserve information on the Internet through web archiving, but undergraduate students may not have considered that information on the Internet is not always permanent. The asynchronous program, Citizen Web Archiving: Preserving Websites for the Common Good, taught students what web archiving is, why it's important, the…

This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

Mzuzu University Library provides various e-library services to postgraduate students. However, a minimal amount is known regarding the use of these e-library services by postgraduate students. This mixed methods quantitative study aimed to investigate postgraduate students' use of e-library services. The findings reveal that 95% of postgraduate…

Using VUCAVU.com, an independent Canadian online streaming platform, as a case study, this project seeks to address the increasing need for digital solutions to access film and video art across classrooms and library databases in post-secondary institutions amidst the lack of scholarly attention and industry standards within the digital…

This paper describes efforts at the University of Arizona Libraries (UAL) in Tucson to improve access to the Internet and technology during the COVID-19 pandemic and as the libraries continue to adapt to hybrid instructional modalities. The authors highlight how their institution leveraged campus data and new partnerships to better meet students'…

This paper focuses on finding the criteria adopted by users to select free information retrieved from the Web for academic use. A close-ended questionnaire was formulated to record the opinions of the respondents. A survey for various categories of users such as post graduate students, research scholars and faculty members from five universities…

This article explores users' level of satisfaction with the information in the online space of a university library during the pandemic and the russian-Ukrainian war. The authors analyzed the services and activities that the library provided online and examined whether they satisfied users' information needs. Using a questionnaire, the study…

Many areas of the United States still fall short of digital equity and inclusion, defined as the ability of individuals to access and use information and communication technologies to participate fully in society, democracy, and the economy. This is especially true in Montana, the authors' rural state. Only 63.6 percent of Montana citizens have…

Tennessee State University was a decade long user of OCLC's ILLiad platform. 2019 marked the year when the relationship with that system ended as our two interlibrary loan departments migrated to Tipasa, OCLC's new cloud-based system. The platform change did not stem from dissatisfaction with ILLiad but from being informed that Tipasa would…

Ithaka S+R launched a project in collaboration with a cohort of libraries to identify challenges and develop strategies for streaming media acquisitions. The findings from the first part of this project--a comprehensive national survey that tracked the streaming media strategies libraries are adopting and the challenges they are facing-- was…