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Packer, Jaclyn; Reuschel, William – Journal of Visual Impairment & Blindness, 2018
Introduction: Accessibility of Voice over Internet Protocol (VoIP) systems was tested with a hands-on usability study and an online survey of VoIP users who are visually impaired. The survey examined the importance of common VoIP features, and both methods assessed difficulty in using those features. Methods: The usability test included four paid…
Descriptors: Internet, Assistive Technology, Usability, Online Surveys