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Direct linkEllis, Mark – Computers in Libraries, 2008
Richmond Public Library (RPL) is a four-branch suburban library with the highest per capita circulation of any comparable library in Canada. While DVDs naturally fit into RPL's emphasis on popular material, circulating them using the standard model proved problematic: Long hold queues built up, DVDs idled on the hold shelves, and the circulation…
Descriptors: Public Libraries, Foreign Countries, Vendors, Library Services
