In recent years, the issue of administrative burden in universities has received growing attention around the world. Although professional staff are central to the operation of universities, little effort has been made to understand how these staff see these administrative burdens impacting their work, and to harness their views on how to best…

In this Voices: Reflective Accounts of Education essay, the author delves into the intersection of race, gender, and education, exploring the experiences and challenges faced by Black women leaders and daughters in the Academy. This piece emerges from the author's research and lived experiences. The breadth and depth of a little-addressed…

This article presents a comprehensive case study examining transformational leadership strategies of a leader in a hybrid work environment within a higher education institution. Drawing upon the principles of transformational leadership theory and hybrid work research, the study delves into the leadership effectiveness of a high-level academic…

Despite women's increased participation in academic employment patterns, a global gender gap on senior leadership in universities remains. This mixed methods study explores toxic leadership as a potential contributing factor to the gender gap on senior management levels in universities in South Africa. The Schmidt Toxic Leadership Scale (2008) is…

Background/purpose: Administrative bullying has become associated with inappropriate behaviors at work. This raised some concerns about how to define and measure it precisely. Nonetheless, there is a theoretical and practical gap in educational literature. So, this study explores the impact of administrative bullying on the quality of education.…

The 2023 Thought Leaders Report, "Leadership Reimagined: Navigating the Higher Education Workplace" provides leaders with information and tools to help them lead their employees through the continuing uncertainty with a focus on the workforce. We recognize that workforce issues are incredibly challenging and understand that an engaged…

"Plantation politics" refers to the lingering impact of slavery's afterlife or how vestiges of enslavement permeate contemporary culture, including institutions of higher education (IHEs; Hartman, 2008; Squire et al., 2018; Williams et al., 2021). For Black women administrators (admins), the enduring legacy of caretaking, bodily control,…

Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

Problem Statement: The problem addressed in this study was the experience of Latinx women leaders from multiple Southern California state universities who cry, or have been close to crying, about work in front of colleagues or followers. Purpose: The purpose of this study was to understand the experience of Latinx women leaders, who held…

The problem addressed in this study is most research shows the transition to remote work has negatively affected the well-being of higher education administrators required to work from home since the coronavirus pandemic. The purpose of this qualitative case study was to explore the experiences of higher education administrators working from home…

This quantitative methodological research study explored the relationship between compassion and mattering experience from the perspective of leaders and direct reports working in administrative and support functions at a higher education institution. The following two research questions are explored: (1) What is the relationship between…

Purpose: The purpose of this study is to draw from the conservation of resources (COR) theory and investigate two separate models termed Model A and Model B. Model A examines the mediating role of life satisfaction (LS) on the relationship between servant leadership (SL) and lecturers' attitudinal loyalty (AL) and behavioral loyalty (BL). Model B…

For centuries, universities have proliferated and flourished around the world, playing an important role in societal knowledge production and diffusion. However, in the past four decades, this old organizational form has been subjected to neoliberal, managerialist policy doctrines such as New Public Management. Following this, universities have…

This study uses the concept of 'organisational power' -- control over the environments in which others interact -- to investigate the structures and lived experience of power among academic associate deans at public, research-intensive universities in the US. Previous research claims that the associate dean role lacks 'legitimate power.' Through…

Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…