The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

Young children tend to deny the possibility of events that violate their expectations, including events that are merely improbable, like making onion-flavored ice cream or owning a crocodile as a pet. Could this tendency be countered by teaching children more valid strategies for judging possibility? We explored this question by training children…

Training of self-regulated learning is most effective if it supports learning strategies in combination with metacognitive regulation, and learners can transfer their acquired metacognitive regulation skills to different tasks that require the use of the same learning strategy (near transfer). However, whether learners can transfer metacognitive…

Institutions have tended to provide online training and in-service training by using today's technologies due to the increasing number of employees and the increase in the number of in-service trainings to be given. While the number of trainings held in online environments is increasing day by day, it has gained importance to help learners learn…

Artificial intelligence (AI) education empowers teachers to enhance the educational process. Although conventional face-to-face or fully online training methods each have their strengths, they do not fully address challenges such as the rapid pace of AI advancements, differences in teachers' ability to grasp AI knowledge, and the need for flexible…

Scrum is one of the most used frameworks for agile software development because of its potential improvements in productivity, quality, and client satisfaction. Academia has also focussed on teaching Scrum practices to prepare students to face common software engineering challenges and facilitate their insertion in professional contexts.…

Autonomy has been identified as an essential attribute of learner-centered teaching. Allowing learners some choice regarding their learning can positively impact motivation and performance. Some concepts can be illustrated more clearly through film, including agricultural leadership concepts such as the stages of small group development. In this…

This article presents a national and international youth leadership program utilizing personal assessments as part of the pedagogy. Using the tenets of experiential learning, the learner's self-awareness heightens their experience as individuals make personal connections with the topic for deeper understanding. In addition to discussing the…

Many professionals are confronted in their practice with clients who show post-traumatic symptoms (PTS). "Trauma-informed practice" helps professionals recognize, understand, and appropriately respond to the effects of trauma. This work presents the "Trauma-Informed Practice for Workers in Public Service Settings" -- TIPS…

This paper reports the design, delivery, and evaluation of a mentoring programme which aimed to promote critical thinking and problem-solving skills in Chinese university students. Several new elements in this mentoring programme distinguish it from many previous such programmes within the context of higher education. These new elements include…

Immersive Virtual Reality (IVR) aims to bring simulated learning experience but could bring about higher cognitive load and be less accommodating to different cognitive styles. Meanwhile, Peer Instruction (PI), when integrated into IVR-based course, has the potential to address the needs of different cognitive styles and reduce cognitive load.…

This article considers how training professionals can respond to differences in training preferences between generational groups. It adopts two methods. First, it surveys the existing research and finds generally that preferences for training approaches can differ between groups and specifically that younger employees are perceived to leverage…

In this study, we explored the ways in which listening tools within technology-mediated environments can facilitate children's self-regulation of instrumental music learning between lessons. This interpretive multiple case study utilized a software application assigned for 22 weeks to a piano teacher and four students (ages 8-10). Data sources…

Decades of career in adult education confirmed the author's assumption that adult learners possess lots of lived experiences, exhibit different learning styles and have immediate learning needs to fulfil. Some learners may be slow and take time to grasp information while others might be shy, introverts, lack confidence or extroverts who like to…

Recent research suggests that brain-based teaching, as exhibited in the idea of teaching to address perceptual learning styles, has no basis in what scientists are learning about the brain and how it works. This article questions whether training teachers to assess and accommodate learning styles is harmless or potentially poor educational…