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Reed, Lori – Computers in Libraries, 2010
Over the past few years, access to quality and meaningful training opportunities has become more challenging. Library training coordinators across the United States express the same frustration of trying to fill classes with staff members from library branches that often cannot spare a team member for training. In this article, the author, who is…
Descriptors: Library Personnel, Public Libraries, Educational Opportunities, Library Services
Blowers, Helene; Reed, Lori – Computers in Libraries, 2007
This article explains a two-part plan, created by the people at the Public Library of Charlotte & Mecklenburg County (PLCMC), to help staff members keep up with the sea change of technology. A core competencies training program was developed. This keeps workers afloat by providing them with the technology skills they need to support the change…
Descriptors: Public Libraries, Staff Development, Library Administration, Technology
Bernstein, Joan E. – Computers in Libraries, 2007
In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…
Descriptors: Professional Personnel, Confidentiality, Library Personnel, Library Administration

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