The National Center for Higher Education Management Systems (NCHEMS) and MHEC were awarded a competitive grant from the American Institutes for Research in 2019 as part of its National Research Collaborative on Postsecondary Competency-based Education and Learning (cberesearch.org). The grant objective was to specifically identify state policies…

Participatory online professional development opportunities created for teachers by teachers have emerged with the proliferation of social media. This article presents an investigation of a voluntary, participant-driven, 5-week online professional development offering in which two high school English teachers invited colleagues at a distance to…

Indiana's declining SAT scores prompted the publisher of a statewide magazine covering the literary, performing, and visual arts to take action and create a program to use the magazine as a supplemental resource for students. It was believed that such a supplemental resource could enhance critical thinking and writing skills and help raise SAT…

It can be difficult for any customer service environment to keep up with the whirlwind pace of change in today's technology-centric world. The challenge can be particularly daunting in an institutional setting accustomed to deliberative, consensus-driven change. The Office of the Registrar at Indiana University Bloomington (IUB) has a…