This article describes Tennessee Extension's creation and implementation of a competency assessment and development program for new Extension agents. The program is based on results of a Delphi study that identified critical soft skill competencies new Extension agents need to be successful in building partnerships and delivering Extension…

Return on investment (ROI) is a commonly used metric for organizations concerned with demonstrating the value of their investments; it can be used to determine whether funds spent providing professional development programs for Extension professionals are good investments. This article presents a method for calculating ROI for an onboarding…

Voluntary county personnel turnover occurs for a multitude of reasons, including the lack of job satisfaction, organizational commitment, and job embeddedness and lack of proper training. Loss of personnel can be costly both economically and in terms of human capital. Retention of Extension professionals can be improved through proper training or…