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Download full textConnaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Direct linkDespres, Blane, Ed. – Rowman & Littlefield Education, 2007
This field guide provides a look into education in relation to a concept that has already been established in science, business and therapy. This book will encourage and educate readers about systemic thinking through examples and ideas pertinent to education and its reform. Following a Foreword (Michael Fullan) and Introduction (Blane Despres),…
Descriptors: Elementary Secondary Education, Systems Approach, Educational Change, Instructional Leadership
