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Tammy Jordan Wyatt; Matt Keneson; Claudia Rueda; Angelica M. Barrera; Amy Buechler-Steubing; Rebecca Karoff; Mark Appleford – Student Success, 2025
This practice report details a large, four-year, public, research 1 (very high research activity), Hispanic Serving Institution's (HSI) approach to tackling barriers to timely graduation through the implementation of a virtual support center, the Graduation Help Desk (GHD). The GHD, established in late 2017, operates at the level of the provost's…
Descriptors: Undergraduate Students, Research Universities, Hispanic American Students, Minority Serving Institutions