Communicating clearly about their socially responsible activities is becoming increasingly important for companies, as a growing number of stakeholders with different goals, knowledge, and language skills seek information on corporate social responsibility (CSR). Furthermore, the ability to communicate clearly is particularly appreciated in the…

Current writing support tools tend to focus on assessing final or intermediate products, rather than the writing process. However, sensing technologies, such as keystroke logging, can enable provision of automated feedback during, and on aspects of, the writing process. Despite this potential, little is known about the critical indicators that can…