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Peer reviewedThompson, Bruce; Cook, Colleen; Heath, Fred – Structural Equation Modeling, 2003
Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users.…
Descriptors: College Students, Evaluation Methods, Factor Structure, Higher Education
