Using a ring-tossing exercise the authors show how data can be gathered to show how group pressures alter behavior, how to go about setting realistic goals, and what factors go into goal setting; or to demonstrate the role of worker participation in goal setting. (NL)

The article presents techniques to improve the use of observers in group training activities where participants observe the exercises and provide feedback to the group. Four figures give guidelines for using materials and procedures with these techniques. (MF)

From his own experience as a group facilitator, the author offers helpful tips to trainers on what to do in 12 problem situations in the classroom. (AJ)