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Rowland, Howard Ray1
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Rowland, Howard Ray – 1969
The purposes of the study were: (1) to define the campus Ombudsman; (2) to review the circumstances leading to his appearance on the academic scene, (3) to describe his activities, and (4) to analyze the effects of his activities. Campus Ombudsmen were interviewed at six institutions including: the University of California at Berkeley, Columbia…
Descriptors: Grievance Procedures, Higher Education, Ombudsmen, Problem Solving