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The Development of the Concept of Reference Service in American Libraries, 1850-1900.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Traces the development of reference service in American libraries during the second half of the nineteenth century and examines the evolution of reference service in the Providence Public Library. The article focuses on how the distinctive features of reference service were conceived and merged into the current concept of reference service. (43…
Descriptors: Academic Libraries, Higher Education, Library Role, Library Services
From Reaction to Interaction: The Development of the North American University Library.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
This discussion of the interrelationship between libraries and learning focuses on the development of university libraries. Changing attitudes toward students' involvement in the learning process and expanding curricula are cited as reasons for the growth of university libraries. The professionalization of librarianship and increased participation…
Descriptors: Academic Libraries, College Curriculum, Higher Education, Interaction
The Development of Reference Services through Academic Traditions, Public Library Practice and Special Librarianship.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Historical review covers: (1) the rise of research and research libraries, 1850-1900; (2) the genesis of reference service, 1875-95; (3) the growth of reference service in the research libraries, 1896-1916; (4) reference practices in the research libraries, 1896-1916; (5) legislative and municipal reference work, 1900-16; and (6) current trends…
Descriptors: Academic Libraries, Higher Education, Library Role, Library Services
An Unfinished History: A Developmental Analysis of Reference Services in American Academic Libraries.
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Rothstein, Samuel – Reference Librarian, 1989
Discussion of the information services offered by American university libraries begins with historical background. Topics related to contemporary reference service are then covered, including goals and priorities; fees; management; measurement; unobtrusive testing; reference personnel; and the online revolution. The future impacts of changing…
Descriptors: Academic Libraries, Futures (of Society), Higher Education, Library Automation
Point of Need/Maximum Service: An Experiment in Library Instruction.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Describes the Term Paper Clinic (TPC), a project in which students in a library reference class at the University of British Columbia offered reference assistance to other students. Appendixes include approaches and sources for the TPC search; instructions for the TPC search; a student library research guide; a report on user evaluations; and the…
Descriptors: Academic Libraries, Class Activities, Foreign Countries, Higher Education
The Measurement and Evaluation of Reference Service.
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference…
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Collections