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| Oder, Norman | 1 |
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Oder, Norman – Library Journal, 2001
As question answering services in the commercial sector proliferate, libraries are innovating with new forms of electronic reference (e-reference). The Library of Congress' Collaborative Digital Reference Service (CDRS) extends worldwide. Discussion includes reference service developments; "reclaiming" users; growth of library interest…
Descriptors: Electronic Libraries, Information Services, Information Technology, Innovation
