The three reports combined here examine the process consultancy approach to faculty development initiated by the Tavistock Institute on Human Relations (TIHR), its use by the British Open University, and reactions from university staff. The first report reviews the original Tavistock report of August 1979 as well as reactions to the ideas and experiences brought by the Tavistock consultants to England's Open University. The next report presents archival material from the transcript of the 'Preliminary Tavistock Report' by two TIHR consultants and now placed within the historical context of events at the Open University over the subsequent 13 years. Finally, the third report describes interviews of 26 Open University staff members concerning their opinions about the preliminary report from TIHR consultants. Substantial notes from the interviews are included plus four written contributions from Open University staff. (GLR)