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Bertot, John Carlo; McClure, Charles R. – Library Trends, 2003
Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…
Descriptors: Computer Networks, Evaluation Methods, Libraries, Library Administration
Ryan, Joe; McClure, Charles R. – Online Submission, 2003
Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…
Descriptors: Economic Impact, Program Effectiveness, Public Libraries, Library Services