A learning organization supports learning at three levels: (1) individual, through continuous opportunities, inquiry, and dialog; (2) team, through action learning and collaboration; and (3) organizational, through systems that capture learning, empower participants, and link to the environment. Leaders who model and support learning at all three…

Reflective practice through continuous learning in the workplace involves viewing experiences as potential learning and reexamining assumptions, values, methods, policies, and practices. Steps in continuous work/learning are as follows: clarify thinking, be open to questions, notice context, test hunches, investigate, name and rename the problem,…

The concept of the free agent learner, which has roots in self-directed and informal learning theory, has recently emerged as a factor important to attracting, developing, and keeping knowledge workers. The literature on free agent learning holds important lessons for today's free agent learners, human resource developers, and work organizations.…