Examines groups of business writing students containing high- and low-apprehensive writers, communicating about writing in both a face-to-face setting and through electronic mail. Concludes that, for both types of writers, collaboratively planning documents on e-mail enhanced the collaborative process. (MM)

Compares the language of business writing students communicating face to face and on a real-time computer network. Finds that during network meetings, participation was more equal, responses more substantive and text specific, and students more willing to offer direction than during face-to-face meetings. Notes more positive evaluations by…