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Mabrito, Mark – Journal of Business and Technical Communication, 1992
Compares the language of business writing students communicating face to face and on a real-time computer network. Finds that during network meetings, participation was more equal, responses more substantive and text specific, and students more willing to offer direction than during face-to-face meetings. Notes more positive evaluations by…
Descriptors: Business Correspondence, Case Studies, Collaborative Writing, Communication Research