In 2019, The Open University celebrated its 50th anniversary. For most of its fifty years it has been delivering statistics education to both specialists and non-specialists, simultaneously and at scale. A single module must deliver statistics teaching across multiple qualifications in many different disciplines which means it is not possible to…

At the Open University, where students learn online and at a distance, the School of Mathematics and Statistics has for many years provided innovative ways of supporting students outside the 'classroom' environment so was well prepared to support students during the COVID-19 pandemic. These forms of support include online forums to help students…

There is an increasing focus within Higher Education on the wider student experience. Student engagement and a well-developed community are associated with greater levels of retention, student satisfaction and success. Whilst creating opportunities for students to engage with each other and staff may be easier in a face-to-face environment, the…

Across the Higher Education (HE) sector student feedback is used to feed into university processes and guide decision making. In this study, data gathered allowed the authors to investigate a hitherto neglected, but important, cohort of successful students -- those who succeeded when all the odds were stacked against them. The identified group of…

The Open University has provided distance learning opportunities for 50 years and succeeds in offering its students many of the attributes of flexible learning. This article is a case study of the development of a highly successful partnership model of academic and pastoral support in mathematics and statistics at The Open University, and its…

Students from many different subject areas are required to study statistics as part of their qualification. The Open University developed a statistics module which could simultaneously be studied by students from a variety of different disciplines, by engaging them with topics which are of interest to everyone, namely money, education and health,…

Statistics pervades everyone's lives, whether it is through media coverage, reading reports, weighing up internal risks or evaluating decisions. Most managers are swamped by endless targets, dashboards and spreadsheets, but few organisations have enough employees with statistical skills to support the requirement for evidence based decision…