NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 9 results Save | Export
Peer reviewed Peer reviewed
Smeltzer, Larry; Golen, Steven – Business Education Forum, 1984
Identifies major communication problems that create malfunctions in business and presents classroom activities that demonstrate the problems and possible solutions. Discusses six malfunctions and related exercises to overcome them. (JOW)
Descriptors: Business Communication, Communication Problems, Interpersonal Communication, Nonverbal Communication
Peer reviewed Peer reviewed
Golen, Steven; Lynch, David – Delta Pi Epsilon Journal, 1989
After interviewing at a university career center, 268 business seniors rated 28 communication barriers. When results were compared with a similar study of interviewers, tendency not to listen was ranked most serious by both groups. Other factors noted by interviewees were jumping to conclusions, lack of company knowledge, inability to understand…
Descriptors: Business Education, Communication Problems, Employment Interviews, Higher Education
Peer reviewed Peer reviewed
Golen, Steven – Journal of Education for Business, 1985
Presents a study conducted to determine which barriers to effective communication are perceived as most serious by business communication students and to test for differences in the seriousness of the communication barriers based on various student characteristics. The sample consisted of 266 student registered in 10 sections of business…
Descriptors: Business Communication, Communication Problems, Interpersonal Communication, Listening Skills
Peer reviewed Peer reviewed
Golen, Steven – Journal of Business Communication, 1990
Conducts a factor analysis to determine listening barriers perceived as most frequently affecting the listening effectiveness among business college students. Finds the presence of six listening barriers, with the barrier "listen primarily for details or facts" as the most frequently encountered barrier perceived by students. (MM)
Descriptors: Business Education, College Students, Communication Problems, Communication Research
Peer reviewed Peer reviewed
Golen, Steven; Burns, Alvin C. – Journal of Business Communication, 1988
Reports the findings of programmatic research on the perceived seriousness of communication barriers to learning across five pedagogies, which uncovered a generalized ordering of specific concerns as well as dimensionality of learning barriers. Suggests that pedagogical research bound by discipline or university may be more generalizable than…
Descriptors: Classroom Communication, Communication Problems, Higher Education, Interpersonal Communication
Peer reviewed Peer reviewed
Doran, Martha S.; Golen, Steven – Journal of Education for Business, 1998
Classroom communication barriers were identified by 291 financial accounting and 372 managerial accounting students. Both groups thought the greatest problems in large group instruction were too much information given in lectures, large class size, and lack of interest in the subject matter. (SK)
Descriptors: Accounting, Class Size, College Instruction, Communication Problems
Peer reviewed Peer reviewed
Golen, Steven; And Others – Journal of Business Communication, 1984
Analyzes communication barriers in teaching methods such as lectures, prepared and live case studies, experiential exercises, and computer simulations. Concludes that the most serious barriers were the instructors' and students' tendency not to listen, instructors' hostile attitudes, personality conflicts between instructors and students, and an…
Descriptors: Business Education, Classroom Communication, College Students, Communication Problems
Peer reviewed Peer reviewed
Golen, Steven – Journal of Business Communication, 1980
Presents a survey of accountants regarding their perceptions of barriers to effective communication in the accountant-client and accountant-accountant relationships in the audit, tax, and management advisory services. Conclusions and recommendations are listed. (JMF)
Descriptors: Accountants, Business Communication, Communication (Thought Transfer), Communication Problems
Rao, Hema; Golen, Steven – 1984
A key characteristic of multinational companies is a worldwide perspective and orientation in managerial decision making. In its quest for international opportunities, a multinational company confronts many problems and uncertainties in evaluating and dealing with political, legal, economic, social, cultural, and governmental policy variables and…
Descriptors: Administrators, Communication Problems, Communication Skills, Credibility