Case studies about managing evaluation are examined for perspectives on expertise in managing evaluation. There are lessons on a geography of managing, managing as organizational work, the notions of "competency" and "expertise," and managing evaluation as professional work. Dreyfus and Dreyfus (2004) offer a framework for an introductory…

Here the essentials of the expertise of managing are presented as orientation toward (ethos, stance, and gaze), knowledge about, and knowledge how-to ("know-how"). These are grounded to specific content, summarized, and then connected to a typology of managing evaluation. The orienting questions for the field are reviewed to reveal what it means…

Donald W. Compton, the first director of evaluation services at the National Home Office (Atlanta) of the American Cancer Society, tells the story of building the unit in conditions of high demand and a limited budget. Along the way, evaluation was brought to regional divisions and to local offices in part as a response to United Way and to his…