With the increase in workplace English-as-a-Second-Language (ESL) literacy education programs, there is a need to assess whether the attention given to improving basic skills and English language proficiency has made a change in the participant and in the workplace. Such evaluations often use both qualitative and quantitative measures of program…

The report describes results of interviews with 18 workplace literacy education providers across the United States. Respondents include program directors, curriculum writers, teacher trainers, teachers, and consultants to programs serving a range of learners. An introductory section summarizes study methodology, workplace literacy program types,…