The concepts of usability and user-centered design (UCD) have grown in popularity over the past 20 years as measured by the number of research and mainstream articles devoted to their discussion. As with all new developments, however, there are always the questions of how things work in practice compared to theory. A survey of 83 software…

The development of potentially powerful computer-based tools within rich learning environments is hampered by the constraints of delivery systems (specifically low-resolution, low-real estate displays). In designing a World Wide Web-based tool for manipulating time-based information, the authors have encountered a lack of guidelines or empirical…

Users of content-based software programs, including hypertexts and instructional multimedia, rely on the navigation functions provided by the designers of those program. Typical navigation schemes use abstract symbols (arrows) to label basic navigational functions like moving forward or backward through screen displays. In a previous study, the…