In order to seek more effective ways to design and support online communities of practice, we examined how Wikipedia, a large-scale online community of practice, is developed and emerges over time. We conducted a Delphi study to explore the social, organizational, and technical factors that Wikipedia experts believe have supported the evolution of…

In this study, we explore the competencies required for a project manager to be effective in the workplace. We used a Web-based Delphi method to lead experienced project managers through an anonymous consensus-building process consisting of two rounds of surveys. The Round I analysis of 147 respondents, all with 20 or more years of project…

Despite the continued growth of Web-based courses, and the great promise of anytime, any place learning, it appears that Web-based instruction fails to produce the sense of "social connectedness" often highly valued in face-to-face instruction. The purpose of this study was to identify problems instructors face that impede social connectedness…