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Miller, Keith E.; Hill, Craig; Miller, Antoinette R. – Decision Sciences Journal of Innovative Education, 2019
The article describes a multi-phase, in-class simulation that employs problem-based learning to teach operations and process-improvement concepts as part of an undergraduate or graduate business course. The simulation is derived from a corporate Lean Six Sigma training activity and has been modified to introduce, demonstrate, and apply a wide…
Descriptors: Simulation, Problem Based Learning, Class Activities, Business Administration Education

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