Disparities in college access for underrepresented urban students are one of the most urgent educational problems of America's education system. In response to growing national concern, this longitudinal study investigated how school leaders worked collaboratively with key stakeholders to implement research-supported student services in order to…

A survey of 73 parents, most having gifted children, examined perceptions of the development of leadership abilities. Parents identified: leader characteristics; their children's strongest and weakest areas of leadership skills; methods for encouraging leadership development; school opportunities for leadership experiences; the role of teachers,…

This volume describes Total Quality Management (TQM) in the higher education classroom and guides college faculty in implementing TQM to improve their teaching. Chapter 1 introduces TQM and gives pointers on how to begin implementing it. Chapter 2 describes TQM approaches and principles including the Deming and Crosby approaches, describes the TQM…