This paper describes an inservice training project in Colorado funded by the National Science Foundation (NSF). The goal of the project is to create a self-sustaining and expanding network of trained leaders in geographic education. The project addresses: (1) the need to improve and expand the geographic literacy of U.S. citizens; (2) the…

This manual was written for the Wisconsin Program for the Renewal and Improvement of Secondary Education (WRISE) to help schools develop their own capability for systematically improving their educative processes from year to year, using existing resources. The program, which has been tested and found effective, indicates general procedures,…

This document is a stand-alone training package for staff development providers in rural small schools. Based on research and best-practice information, the school improvement model used promotes cooperation, content transferability, and adaptations for long-term program maintenance. The underlying assumptions of the model are that when school…

This manual provides step-by-step directions for developing an inservice staff training program in a rehabilitation facility. The manual is organized in five chapters. Following an introduction that defines inservice training, the first chapter discusses inservice problem identification procedures (conduct a needs assessment and determine present…

PRISM, the Pittsburgh Research-Based Instructional Supervisory Model, was initiated when the superintendent convened an Instructional Leadership Committee (ILC) to develop a plan for improving instruction and instructional leadership within the district. The Pittsburgh Public Schools' Learning Research Development Center then conducted a…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of benchmarking and the continuous improvement process. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of benchmarking; (3) a benchmarking exercise (the "numbered ball"…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of…