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Leigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…
Descriptors: Attitudes, Business Administration, Business Education, Course Content
Oppliger, Jurg – 1997
This book presents step-by-step guidelines to getting a job. The following are among the topics discussed in the book's 13 chapters: (1) assessing one's salable skills (identifying likes and dislikes, determining strong and weak points, assessing skills and knowledge, identifying areas for improvement); (2) identifying one's ideal job (describing…
Descriptors: Adult Education, Career Education, Career Planning, Check Lists
Malowney, C. Lynn – 1983
This module, one of a series of 127 performance-based teacher education learning packages focusing on specific professional competencies of vocational teachers, deals with preparing exceptional students for employability. Included in the module are learning experiences that address the following topics: promoting employment opportunities for…
Descriptors: Classroom Techniques, Cultural Differences, Data Collection, Disabilities