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Rudd, Rima E.; Anderson, Jennie E. – National Center for the Study of Adult Learning and Literacy (NCSALL), 2006
The "health literacy environment" of a healthcare facility represents the expectations, preferences, and skills of those providing health information and services. Some of these demands are in the form of physical aspects of the hospital or health center, such as signs and postings. At the same time, access to and navigation of health…
Descriptors: Health Services, Literacy, Health Materials, Access to Information