Becoming successful through positive thinking can make a person a winner throughout life. Winners are specific and positive, are prepared, and accept personal responsibility for their actions. By mentally imaging a goal, an individual can gain the confidence necessary to accomplish that goal. An individual's life can be made easier by thinking of positive moments, even in difficult situations. It is important to avoid simple, innocent reasons for putting off completing necessary tasks. Face-to-face encounters can be dealt with successfully by (1) facing criticism head-on; (2) learning to achieve success in group settings; and (3) learning effective customer service relations. Positive speaking can promote better communication socially and in the workplace. (SG)