Effective use of technology in areas that include admissions, record keeping, billing, compliance, athletic administration, and more hold untold potential to transform higher education by introducing significant efficiencies and dramatic cost reductions in serving students. How the institution organizes itself will to a large extent depend on how…

This guide is designed to help readers take the first steps towards continuing their education, whether that means learning English, working towards a High School Equivalency (HSE), learning an occupation, or building on college credits already earned. This guide walks readers through the process of setting educational goals and getting organized;…

The purpose of this paper is to introduce to school teachers and students resources on the Internet, and to provide updated information on selected resources. Following background information on the development of the Internet, its educational potentials are discussed, including resources for preparation of teaching materials, access for children…

Directives and guidance in obtaining current medical literature are provided in this publication with special emphasis given to locating material in the Portland, Oregon area. The uses and types of periodical indexes are identified and periodical index citation examples are indicated. Explanations are offered on: (1) how to conduct an effective…

Prepared by the reference faculty of the Ramsey Library at the University of North Carolina at Asheville, this guide is the primary text for Bibliography 101, a one-hour course designed to help undergraduate students acquire basic understandings of the range of information resources available, how information is organized, and how it can be…

Customer service is a vital part of library service. The reference interview remains a key element in assisting library patrons with information needs. This book shows librarians how to combine creativity with professional expertise in reference interviews, to provide quality customer service and satisfy patrons. The book is divided into 11…

This document is a guide to the use of Quick Search, a library service that provides access to more than 100 databases which contain references to journal articles and other research materials through two commercial systems--BRS After/Dark and DIALOG's Knowledge Index. The guide is divided into five sections: (1) Using Quick Search; (2) The…

The emphasis of this text is that the problems of information retrieval are the intellectual ones of subject analysis and description. These problems are not easily solved by technology alone, although certain inroads are being made by knowledge-based expert systems and other computer aids to indexing. Linguistic approaches are also showing…

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…