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Download full textBateman, George R.; Roberts, Harry V. – 1993
This paper offers suggestions on how individual faculty can apply Total Quality Management (TQM) practices to their teaching. In particular the paper describes the experiences and lessons learned by two business school faculty members who took to heart the "Galvin Challenge," Bob Galvin's challenge to professors at the Xerox Quality…
Descriptors: Action Research, Business Administration Education, College Faculty, College Instruction
Balderston, Frederick E. – 1995
This volume addresses new and enduring challenges of university management and proposes ways that will help university members achieve their academic and institutional goals. Part 1 covers the basics of university organization. Chapter 1 introduces ways to organize for management. Chapter 2 discusses the values of the university. Chapter 3, on…
Descriptors: Budgeting, Budgets, College Administration, Educational Change
