The world is undergoing a major transformation that requires new skills and qualifications, new ways for people to know about skills and qualifications, and new ways to acquire skills and qualifications. This toolkit is about skills and qualifications, and the benefits they provide for people in a changing environment. It focuses specifically on…

This guide is designed for counselors, teachers, and advisers who work with high school students from low-income families and students who are the first in their families to pursue a college education. It offers strategies for helping these students identify, consider, and enroll in "match" colleges--that is, selective colleges that are…

Librarians should add this must-have resource to their library's collection to assist patrons in the tough task of applying and paying for college. Whether they are a high school student, already in college, a parent, or an adult returning to school, patrons can use this guide to: (1) Fill out forms for financial aid, loans, and scholarships; (2)…

Customer service is a vital part of library service. The reference interview remains a key element in assisting library patrons with information needs. This book shows librarians how to combine creativity with professional expertise in reference interviews, to provide quality customer service and satisfy patrons. The book is divided into 11…

The aim of this book is to provide an overview of the management and use of information technology (infotech) in school library media centers, with emphasis on the possible applications of infotech in the school library program (including its use in school library management, in information services, and in curriculum-related applications) and…

Vast changes have taken place in Internet resources and features. To update teachers, administrators, and students on the changing cyberspace landscape, the Educational Research Service has developed a guidebook for using the Internet both in and out of the classroom. It contains detailed information about the World Wide Web, tools for searching…

This brochure provides teachers, students, and parents with information on how to connect to a computer network; describes some of the education offerings available to network users; and offers hints to help make exploration of computer networks easy and successful. The brochure explains the equipment needed to connect to a computer network; ways…

This volume reviews current options for handling serials problems and clarifies fundamental issues in one of the greatest challenges confronting today's library and information science professionals. Focusing on the management of serials in libraries and the role of serials in scholarly communications, this book combines descriptive and…

This book presents a historical review of five private research libraries in the United States and analyzes how these five nonprofit organizations managed the pressures of change that all nonprofits face. Part one contains five case studies: (1) the Huntington Library, Art Collections, and Botanical Gardens; (2) the Pierpont Morgan Library; (3)…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

This book provides an account of the general and specialized sources, in print and non-print formats, that make up the bibliographic and textual structure of federal government information. This edition has been revised to reflect the many changes that have occurred in the production and dissemination of government products within the last five…

This book contains 10 essays and a directory of financial aid, organizations, and additional information that minority students and employees can use to find sources of funding for further education and career advancement. The 10 essays cover the following topics: (1) general minority work issues; (2) introduction to financial aid; (3) minorities…