This report identifies factors that have an influence on the successful institutionalization and transfer of innovative uses of telecommunications. It examines which factors promote or deter the institutionalization of demonstration projects in the public service field, as well as alternative strategies for institutionalization and innovation…

This two-report volume was prepared to describe approaches for evaluating individual Office of Telecommunications Policy (OTP) demonstration projects in the future and to aid demonstration project directors in project planning and development. The first report focuses on the role of planning and evaluation activities, stressing their importance in…

Reasons for the importance of using technology in education and problems encountered by Minnesota schools in maximizing the potential of modern technology are discussed in the introduction to this report, which also summarizes actions taken by the state legislature to support technology utilization, inservice training for the use of technology,…

The two reports presented here describe an 18-month project intended to review and evaluate the first year's activities of the Office of Telecommunications Policy's (OTP) Telecommunications Demonstration Program for the delivery of social and health services; develop approaches for evaluating individual demonstration programs in the future;…