Despite the enthusiasm for coping research, reviewers are concerned that much of the research has failed to live up to expectations as to its practical relevance. Yet the debate about the application of coping research is not short on writers pointing the way forward. By examining a number of issues at the heart of the debate on coping research…

Multiple discriminant analysis was used to analyze the structure of a perceived environmental uncertainty variable employed previously in research on public relations roles. Data came from a subset (N=229) of a national sample of public relations practitioners belonging to the Public Relations Society of America, who completed a set of scaled…

This article provides a theoretical discussion of the concept 'object' within Cultural Historical Activity Theory (CHAT). It also introduces some of the methodological considerations that are raised in the study of the formation and transformation of objects of activity. A research project is described in which a theoretical discussion concerning…

This study explains the methodology of clique analysis and presents a study in which the use of clique analysis demonstrated that an employee with severe disabilities was perceived by co-workers as socially involved in the work setting at levels comparable to others in such areas as greetings and small talk, work-related conversation, and personal…

Describes the Quality of Work Life (QWL) program at the North American Manufacturing Division of Xerox Corporation and the Amalgamated Clothing and Textile Workers Union. States that the story of QWL is a description of participatory action research. Notes that the process has become an integral and flexible approach to solving problems and…

Reflects upon participatory action research as used by the cost study teams at Xerox Corporation. Discusses the evolving relationships between union and management and describes the changing role of the union during this process. Notes that even though management instability causes some problems, the program is beneficial in fostering employee…

Results of study using pretest and posttest control group design in public university library setting to study impact of flexitime indicate that: satisfaction with promotions decreased with significant effect, sick leaves decreased, average length of vacation leaves increased, and results were mixed on performance and approached significance for…

Efforts to assess quality of academic life at Vanderbilt University (Tennessee) resulted in a plan to merge qualitative and quantitative measures and uncovered political, logistical, and fiscal issues in collection and use of the two kinds of data. Although qualitative databases are costly, they are also very useful in different ways. (Author/MSE)

A study of job satisfaction at a college registrar's office investigated overall job satisfaction, physical working environment, motivational culture, and worker needs. Findings included significant differences in satisfaction between registration and admissions units. Recommendations for improved sampling, choice of variables, and research design…

This guide is intended to give practical advice that prepares graduate student researchers for the realities and challenges of living and working abroad, with a particular focus on that area of research experience that is between participation and observation. Drawing on the experiences of 150 scholars, funded over a 6-year period by the MacArthur…

This study attempted to develop a reliable and valid instrument for assessing work environment and continuous quality improvement efforts in the non-academic sectors of colleges and universities particularly those institutions who have adopted Total Quality Management programs. A model of a work environment for continuous quality improvement was…

This document includes a research review and commentary on the role, career, and work of assistant principals; an overview of theories and concepts useful to studying the administrative career in education; and propositions regarding professional training practices and personnel policies in education. Results of a review of the research on the…

Possible ways of conducting research examining the changing context of workplace basic skills policy in the United Kingdom were explored. First, workplace literacy was examined from the perspective of its role in the U.K. government's lifelong learning agenda, and existing research in workplace literacy policy and related studies were reviewed.…