This field study suggests that there exists a direct relationship between an organizational culture and the conflict resolution communication approaches used within the organization. A collegiate greek lettered organization was chosen for study due to the strong identity such organizations generally promote. The organizational culture is defined…

Reports on a study of the effects of a peer-mediation training program among 92 elementary school students. Finds that the training program was successful in teaching negotiation and mediation procedures and skills. Reports that the training dramatically reduced the number of conflicts referred to teachers and principal. (CFR)