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James, Randolph I. – Performance and Instruction, 1987
Describes how two methodologies for analyzing and improving performance--performance engineering and organization mapping--were used in a case study involving the purchasing department of an electric utility. Highlights include the establishment of a model of the desired results, measuring existing performance, and the designing of an improvement…
Descriptors: Case Studies, Improvement, Measurement Techniques, Models
Peterman, Francine, Ed. – Lawrence Erlbaum Associates (Bks), 2005
This book presents an argument for, and invites, critical examination of teacher preparation and assessment practices--in light of both the complexity and demands of urban settings and the theories of learning and learning to teach that guide teacher education practices. This dynamic approach distinguishes the authors' stance on urban teacher…
Descriptors: Program Effectiveness, Learning Theories, Urban Teaching, Urban Schools

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