For people-helping professionals, the concept of burnout describes the physical and emotional exhaustion they feel on the job. A cognitive-behavioral model defines burnout as a state in which individuals expect few rewards and considerable punishment from work, due to lack of valued reinforcement, controllable outcomes, or personal competence.…

The Service Delivery Assessment (SDA) model is a human services evaluation tool which offers a viable alternative to more traditional approaches and is appropriate for small local evaluations as well as large national studies. There are five phases to an SDA study: assignment, pre-assessment, design, analysis, and communication of the findings.…

A study reviewed research on interagency relations involving vocational education and examined a local vocational agency and some of its linkages. It also determined what further research is needed to facilitate mutually advantageous interagency arrangements. The study used a dyadic perspective. An analytic model of interorganizational behavior,…

The monograph presents state-of-the-art assessments of available research pertaining to the American Indian/Alaska Native, Pacific Asian, Hispanic, and Black elderly. These assessments, prepared by five prominent minority gerontologists (John Red Horse, Sharon Y. Moriwaki, Sylvia Yuen Schwitters, Jean Keith Crawford, and Maurice Jackson), reflect…